Use Cases
Providing Everything You Need
Post-Discharge Follow-Ups
Problem: 30% of patients are readmitted within 30 days because of bad check ins after discharge. Nurses are too swamped to make timely calls.
Solution: Lara calls every discharged patient based on triggers, asks about symptoms, and recovery progress.
Impact: Reduces readimissions, saves 3-4 hours a day, and ensures 100% follow-up coverage.
Medical Adherence
Problem: 50% of chronic pateints don't take medications as prescribed leading to complications, hospital visits, and worse conditions.
Solution: lara calls patients daily or weekly to remind them about medications, confirm they've taken them, and identify barriers like side effects or confusion.
Impact: Improved adherence rates by 30-40%, catches side effects and confusion early, prevents avoidable complications.
Appointment Scheduling
Problem: 20% of appointments are missed because patients forget, can't navifate online portals, or struggle with IVR menus, or can't reach the clincs. Each missed appointment costs the NHS €160 and delays care.
Solution: lara calls to confirm upcoming appoitments, rechedule if needed, and send reminders.
Impact: Reduces DNAs
Frees admin staff
Recovers thousands in revenue
Chronic Disease Management
Problem: Millions of patients with diabetes, COPD, and hypertension miss routine check-ins, leading to undetected complications and preventable emergencies. Care teams can't manually monitor everyone.
Solution: Lara conducts regular wellness checks, asks about symptoms, blood sugar levels, breathing difficulties, or pain. She tracks trends over time and escalates concerning changes to clinicians immediately.
Impact: Early detection of complications
Continuous monitoring without staff burden
Better long-term outcomes for chronic patients
Vaccination Campaigns
Problem: Reaching eligible patients for flu, COVID, or other vaccines requires mass outreach. Manual calls are time-consuming, and letters/emails are often ignored.
Solution: Lara calls thousands of patients per day, explains vaccine eligibility, answers common questions, and books appointments on the spot. She follows up with reminders and reschedules as needed.
Impact: 10x faster outreach than manual calls
Higher uptake rates through personalized engagement
Real-time campaign tracking and analytics